Get in Touch

Have a question, need support, or want to share feedback? We're here to help!

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General Support

Questions about trip planning, account issues, or general inquiries.

support@tripaiplanner.com
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Technical Support

Website issues, bugs, performance problems, or technical difficulties.

tech@tripaiplanner.com
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Partnerships

Business partnerships, API access, integrations, or press inquiries.

partnerships@tripaiplanner.com

Send us a Message

Frequently Asked Questions

Quick answers to common questions

How quickly will you respond to my inquiry?

We typically respond to all inquiries within 24 hours during business days. For urgent technical issues, we aim to respond within 4 hours.

What information should I include in my support request?

Please include details about your issue, what you were trying to do, any error messages you saw, and your device/browser information. The more details you provide, the better we can help you.

Do you offer phone support?

Currently, we provide support primarily through email and our contact form. This allows us to keep our service free while providing thorough, documented assistance.

How can I report a bug or request a new feature?

Use our contact form above and select "Bug Report" or "Feature Request" as the subject. For bugs, please include steps to reproduce the issue and any screenshots if helpful.

Our Response Time Commitment

We're committed to providing excellent support for our free service

24h
General Inquiries
4h
Technical Issues
48h
Partnership Requests